Jira Kdc Capitalone Com (2024)

FAQs

Does Capital One use Jira? ›

In its project management capacity we use Jira for things like planning, tracking test results & releases, reporting and analyses.

What Is a Jira Ticket? A ticket in Jira, or any other service desk platform, is an event that must be investigated or a work item that must be addressed. In Jira Service Desk, tickets entered by customers are called requests. Within a Jira Service Desk queue or in Jira Software, a request is called an issue.

Jira's service desk empowers teams to deliver great service experiences and ensures your employees and customers can get help quickly.

The Bottom Line. Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain spotty. PCMag editors select and review products independently.

If you're wondering what is jira used for, the answer is multiple purposes – bug tracking, issue tracking, and project management. Many businesses also use JIRA software in non-standard ways as warehouse automation tool, document flow, expenses optimization, and others.

Jira (/ˈdʒiːrə/ JEE-rə) is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.

Jira provides planning and tracking tools so teams can manage dependencies, feature requirements, and stakeholders from day one. CI/CD integrations facilitate transparency throughout the software development life cycle.

You can start free trials for Jira Cloud Standard and Jira Cloud Premium on the Try Cloud page. We also offer a Free plan of Jira Cloud for up to 10 users, with 2GB storage, and Community Support. You can compare the Free, Standard, and Premium plans here. Already using cloud?

Yes, you can set up JSM so anyone can submit a request either via email or via the portal without having access to Jira.

Jira helps teams plan, assign, track, report, and manage work. It brings teams together for everything from agile software development, customer support, start-ups, and enterprises.

Is Jira software free? ›

Jira Software Cloud is free for small teams (always!)

Thousands of small teams have moved from Server to Cloud Free to save time and money while staying secure and compliant. Learn more about our Cloud Free plans.

Software development teams - Software developers or development teams primarily use the Jira software, which entails all of Jira Core's features and also, agile functionality. Teams can easily use Jira Software for managing regular development tasks, bug tracking, and product management.

Overall, Jira Software is the gold standard in the world of agile project management for software development teams. There's really nothing else on the market today that comes close. But for non-technical users and general project management, Jira Software will be too complicated to accommodate those needs.

The top three geographies of JIRA Software for productivity are the United States with 34,519(51.46%), United Kingdom with 6,916(10.31%), India with 5,801(8.65%) customers respectively.

Service Desk Customers

Customers are unlicensed users who send requests to your service project through the portal, email, or widget. For example, employees who raise requests to an internal service desk will have access to the portal with no product access to the project are usually internal customers.

In 2013 we shifted to a 100% agile model which gave engineers and business users the ability to innovate at their own pace, driving change for customers.

Banks, insurance companies, security, and brokerage firms use Jira Service Management for scalable governance and compliance.

We're using real-time data at scale, AI and machine learning, and the power of the cloud to solve challenging industry problems and build products, services, and experiences that can make a real difference in millions of peoples' lives.